Udo's Techblog

I’ve known this since the time when they left me stranded at some god-forsaken airport in rural Italy with no further explanation or even so much as a kind word. I paid over 500 € extra that day just to get home at all, in addition to what I already gave Ryanair for my worthless ticket (“hey, come back in a few days, we might have a flight for you”). Anyway, you get what you pay for, and that includes friendliness and a basic level of customer care. So, no, the recent insight into the true Ryanair spirit didn’t really surprise me.

The simple solution is to not buy tickets for Ryanair flights. They’re not worth it anyway: if you’re really lucky you get a ticket for less than the standard airfare of a real carrier, but don’t forget to take into account that you have to spend extra time and money just to get to and from the provincial cattle-transport runways where Ryanair typically does its business. Also, they might cancel your flight without substitution and they won’t tell you until you already spent a few hours crammed into one of those crowded, dirty hangars they outrageously label a “flight terminal”. For just 99 you can get a decent Lufthansa flight to and from any major destination within Europe, and you’ll travel actual airports, not some broken-down old army bases in the middle of nowhere.

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